Testing conducted by Apple in October 2020 using preproduction 13‑inch MacBook Pro systems with Apple M1 chip, as well as production 1.7GHz quad‑core Intel Core i7‑based 13‑inch MacBook Pro systems, all configured with 16GB RAM and 2TB SSD. Testing conducted by Apple in October 2019 using preproduction 2.3GHz 8-core Intel Core i9-based 16-inch MacBook Pro systems with 16GB of RAM and 1TB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 12 clicks from bottom or 75%.

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Apple has determined that a very small percentage of 13-inch MacBook Pro displays may exhibit one or more of the following behaviors:

• Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
• Display backlight stops working completely

Affected devices were sold between October 2016 and February 2018. Apple or an Apple Authorized Service Provider will service affected MacBook Pro units, free of charge.

To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

• MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
• MacBook Pro (13-­inch, 2016, Two Thunderbolt 3 Ports)

Note: No other Mac notebook models are part of this program.

Please choose one of the options below for service. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program.

• Find an Apple Authorized Service Provider.
• Make an appointment at an Apple Retail Store.
• Contact Apple Support to arrange mail-in service via the Apple Repair Center.

To prepare your unit for service, please backup your data.

Note: If your MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.

This worldwide Apple program does not extend the standard warranty coverage of your MacBook Pro.

If you believe your MacBook Pro was affected by this issue, and you paid to have your display repaired, you can contact Apple about a refund.

The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer.

Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018.

Apple or an Apple Authorized Service Provider (AASP) will service affected drives, free of charge. Apple recommends having your drive serviced as soon as possible.

Apple will also send an email to customers, who registered their device with Apple, to let them know about this program.

First check to see which 13-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is 'MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).' If you have that model, enter your computer's serial number below to see if it is eligible for this program.

This program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.

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Your 13-inch MacBook Pro will be examined prior to service to verify that it is eligible for this program and in working order.

Prior to service, it's important to do a full back up of your data because your drive will be erased as part of the service process.

• A technician will run a utility to update your drive firmware which will take approximately one hour or less.
• Your 13-inch MacBook Pro will be returned to you with macOS re-installed.
• After service, you will need to restore your data from a backup.

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Since your computer will not be able to access the internet until after you do a restore, we recommend that you have another device, such as your iPhone, to view the Apple support article about restoring your data from backup.

Note: Any files that were already corrupted prior to service, cannot be restored.

Choose one of the options below to have your drive serviced.

• Find an Apple Authorized Service Provider.
• Make an appointment at an Apple Retail Store.
• Contact Apple Support to arrange mail-in service via the Apple Repair Center.

If your 13-inch MacBook Pro has any damage which impairs our ability to service the drive, that issue will need to be resolved prior to service. In some cases, there may be a cost associated with the repair.

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This worldwide Apple program doesn't extend the standard warranty coverage of the 13-inch MacBook Pro.

If you believe your 13-inch MacBook Pro was affected by this issue, and you paid for service, you can contact Apple about a refund.

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The program covers affected MacBook Pro models for 3 years after the first retail sale of the unit.